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A calm, step-by-step response plan for the worst-case scenario.
The message arrives from a friend: "Did you just send me this link?" Your stomach drops. A hacked account is stressful — but a clear sequence of steps (demo content) makes it manageable.
Reclaim, review, revoke, report: recover the account, scan for changes you did not make, disconnect rogue apps and sessions, then report the incident on the platform and, for financial fraud, to the authorities.
Prevention beats cure — and recovery is much faster with recovery options set up in advance.
Key takeaways
- Act fast: change passwords from a different, trusted device
- Use "forgot password" and recovery emails/phones to reclaim access
- Check active sessions and connected apps; revoke unfamiliar ones
- Inform close contacts so impersonation scams spread no further
Content is for general awareness and does not constitute legal advice. For specific situations, consult a qualified legal professional or your institution's student affairs office.